Puerta cierra pero no abre

tengo 2 c-ic pero cierran el porton pero no lo abre…la maquina es overhead door legacy… alguna sugerencia …gracias

What is the exact model number of your opener?

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modelo overhead door 696cd/b

The manual is below

It should be compatible, you can try erase existing codes before programming (sometimes the opener memory is full).

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