First, I realize that this is a blog, but I’m trying to get a message to the owners of the site, and am desperately hoping they read these, as this is a request for a new device to be made and offered! And, I can’t find contact info for them anywhere at this site!
For years, I have used your, 202U reliever, and I have found it to be reliable, and the remotes have a great range. So, today, I needed another one. But, in this case, it is totally impractical for me to provide 12 - 24VDC to power one. I did find other brands at Amazon that offer a very similar unit, but operating at up to as much as 250VAC! So, I went to your web site in hopes of finding an AC version of yours, but nothing. So, why not?! It must be costing you business, as when one needs an AC unit, you will lose the sale, every time! You lost one to me today! I bought another brand! Please consider offering one, though it’s too late for me with this particular situation, there will be other times that I will be needing such a device (and so will a lot of folks!), and I’d like to be able to purchase it from you! But, when the time comes, if you are still making it this difficult to get in contact with you (I have no idea if any one from Solidremote is reading this!), I will buy another brand, again! I need to, at the very least, be able to contact you via email, otherwise, no sale! When I need support, I expect far more than this!!