My 202U receiver that I just got start to smoke after being plugged in to 24dc.

My 202U receiver that I just got starts to smoke after about 10 seconds of being plugged in to 24dc(23.8V dc). what should I do?

Hello Nick,

Sorry for the inconvenience, would you please so kindly to share a photo showing the burnt board? so our engineer can check it out? thank you.

It would be better if you can take 3 large, clear photos, showing top side, bottom side, as well as close-up showing component that smoke.

You can use image upload website, such as http://imgur.com/ or https://postimage.org/ and then post the image link here.

Hello Nick,

Are you still there? please post the photos as soon as possible, so our engineer & customer service can help, thanks.

Btw, our engineer hooked up 5 receivers at 30vdc, and it seems they’re running fine here, standby current is ~7mA, while one relay on is ~30mA

Hello Nick,

I will close the thread in coming 2-3 days due to no further response, however you can reply to this thread anytime to re-open it, our support staff is more than happy to help, thanks.