C-SP-390 not working with Legacy Overhead model 696CD/B

I bought a 2 pack of C-SP-390 from Amazon but I am unable to pair it with my Legacy model 696CD/B. It also says Receiver Model ACSR10. Are these compatible with my opener or do I need to return them? Thank you.

Since your door is Genie brand, you will need to order our model number C-IC instead.

C-SP-390 won’t work on your opener.

Thank you William. However, I don’t see Genie anywhere on the garage unit, only “Legacy”.

It is made by Overhead Door company, which shares same remote with Genie.

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