Purple button, 1/2 H.P. Light active on remote, thus its powered. Will not program.
I double checked the model should work fine.
Do you have any currently working remote? if so, what’s the model number?
Two-button remote
Brand: CLICKER
Model: KLIK1
I see, since KLIK1 is a universal remote, I’m guessing the settings is set for purple learn button (3 times).
In this case, maybe you can try erase all codes on opener, and program our remote first.
If it still doesn’t work, please just return for full refund, no questions asked.
Thank you.
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