Broken Dip Switch #1 on 202U Kit 1 ?

Wireless Receiver Kits
#1

I’m using a 24VAC system and have successfully programmed both remotes using A and B for Relays 1 and 2 respectively. All I get is a pulse for both relays. The toggle function does not seem to be working. Dips 1/2/3 are On/Off/Off so both relays should be in toggle mode. Dip #1 may be stuck in the OFF position. The “click” into place for Dip#1 doesn’t feel the same as Dips 2 or 3. I only need one of the relays to toggle, but if Dip#1 is malfunctioning or permanently off it appears neither relay would be able to toggle. Is there another way I can check to see if Dip#1 is working/broken or should I send back for a replacement ?
Thanks,
Bob C.

#2

Sorry for the trouble.

If the Dip 1 feels different, and doesn’t work after several attempts (push the tab all the way up and still won’t work as ON).

Then please return it for refund, thanks.

#3

William,
Thanks. Can you tell me the return address? I would like to exchange the Kit for a replacement. Is it easier to just buy a new one and get a refund on the one I return or wait separately for a replacement ?

Thanks,
Bob C.

#4

Please return & get refund first,
Our product are fulfilled by Amazon, just visit Amazon return center to proceed.
Thanks.

#5

Will do. Thanks. Bob C.

#6